These terms and conditions apply to all purchases made at iamyoursister.com and may be updated at any time without prior notice.

ORDER AND CONFIRMATION

A binding purchase agreement is entered once your order is confirmed and a confirmation email is sent to you. If an item goes out of stock, we'll notify you and either suggest an alternative or cancel and refund your order.

PRICING AND PAYMENT

All prices include local VAT but exclude delivery costs. Orders are charged in SEK (Sweden) or EUR (rest of world). Available payment methods are shown at checkout.

SHIPPING, RETURNS & REFUNDS

For full details on delivery times, costs, returns, and refunds, please see our Shipping & Returns page.

LIABILITY

IAYS is not liable for loss or damage once an order has been handed over to an on-forwarding service at the customer's request. For orders outside the EU, local customs duties and taxes are the customer's responsibility.

COMPLAINTS

If you received a damaged or wrong item, contact us promptly at info@studiowms.com. If we can't send a replacement within a reasonable time, we'll refund the item and return shipping costs.

DISPUTE RESOLUTION

If we can't resolve a dispute directly, EU consumers can use the European Commission's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr.

GOVERNING LAW

These terms are governed by Swedish law. Any disputes shall be subject to the jurisdiction of Swedish courts.